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Why am I not receiving password reset emails?

There are a few possible reasons, Please check if:

1) Your personal mailbox is full
2) Delivered email were flagged as [Spam/Junk]
3) Delayed due to network issues
4) Incorrect email upon registration

If you failed to receive, kindly contact our customer support, it would be our pleasure assisting you.

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How do I change my account password?
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