1) Login to your account
2) Click [My Account] -> [Personal Info] Page
3) Click the button beside your Email.
4) You will receive the verification code.
5) Key in the code
6) Click send out verification code
*If fail to verify please contact our customer supportView Article
If you can’t make a withdrawal it might due to the following reasons:
• You have not met the wagering requirement for your deposit or bonus
• Your account does not have any deposit recorder
• Bank account holder name does not match with the baji.live account holder name.
• Details submitted is incorrect. (If the details submitted is incorrect, the transaction will be verified by bank and needed 1-2 working days to process; if the transaction has been processed successfully the bank will need 3-15 working days for refund)
• Bank is under maintenance
You shall log into your personal baji.live account, click [My Account] -> [Report] -> [Withdrawal/Deposit Record] to display the details of withdrawal records or your transaction number.View Article
If the bank does not have any maintenance, the withdrawal processing time is usually within 5-20 minutes.
If no payment has been received after the mentioned period, please contact customer support team for further assistance.
First login to your baji.live account, click [My Account] -> [Withdrawal], then enter the amount of withdrawal, bank name, full name and phone number, and then click [OK]View Article