1) Login to your account
2) Click [My Account] -> [Personal Info] Page
3) Click the button beside your Email.
4) You will receive the verification code.
5) Key in the code
6) Click send out verification code
*If fail to verify please contact our customer supportView Article
If you can’t make a withdrawal it might due to the following reasons:
• You have not met the wagering requirement for your deposit or bonus
• Your account does not have any deposit recorder
• Bank account holder name does not match with the baji.live account holder name.
• Details submitted is incorrect. (If the details submitted is incorrect, the transaction will be verified by bank and needed 1-2 working days to process; if the transaction has been processed successfully the bank will need 3-15 working days for refund)
• Bank is under maintenance
You shall log into your personal baji.live account, click [My Account] -> [Report] -> [Withdrawal/Deposit Record] to display the details of withdrawal records or your transaction number.View Article
If the bank does not have any maintenance, the withdrawal processing time is usually within 5-20 minutes.
If no payment has been received after the mentioned period, please contact customer support team for further assistance.
First login to your baji.live account, click [My Account] -> [Withdrawal], then enter the amount of withdrawal, bank name, full name and phone number, and then click [OK]View Article
Before making a withdrawal you need to bet at least one time wager of all your’s deposit amount.. If you apply for bonus, you will need to fullfill all the requirement listed in the T&C before making a withdrawal too.
Meanwhile, you will need to complete some basic verification in your account [My Account]:
•Update your birth date at the birth date column.
•Verify email address
•Verify phone number