Hi. How can we help you?

If you encounter with this situation, it may be caused by the following reasons:

• The deposit made by your friend is still pending. Do refresh your account after 10 minutes, your bonus shall update once the pending transaction is approved.
• Your friend may have registered without using your “Referral Code” or “Referral Link”. (Please ensure that your friend is registered using your “Referral Code” or “Referral Link”. )
• You have not completed all your account verifications.

To understand more about account verification, please click here.