What should I do if the website fail to load?

This is not a common issue, but if you encounter this issue, please try the following steps to troubleshoot:

Try and clear cache, most of the problems are related to “cache”. This is because your web browser stores too many “outdated” information in the history file that prevents the page browser from loading. Whenever you browse a page, your computer will store some information, which will cause the page fail to load sometime because the cached storage is fulled.

Steps to clear caches:

Open your browser (this steps is applicable to all browsers), press CTRL + SHIFT + DELETE at the same time and a new window will appear, allowing you to delete your browser history.
Mark/tick on the internet temporary folders or caches and cookies;
Click delete / clear to confirm the operation;
Restart your browser for cache removal.
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